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NOTICE TO LEE COUNTY UTILITIES CUSTOMERS

ATTENTION: LCU Water Customers

On May 29th, Lee County Utilities will be ending its free chlorine flush which will involve converting its disinfection process from free chlorine residual back to chloramines as our primary disinfectant.

Anyone who uses a kidney dialysis machine at home should contact his or her equipment supplier so the proper filtering equipment may be installed.

Tropical fish or aquatic animal owners should contact a local tropical fish store for appropriate pretreatment of water before adding water to tanks.

Customers may notice a temporary change in the taste, odor and color of the water, which is not harmful.

Even though the conversion of disinfection will begin midnight on May 29th, it will take approximately one week for the service area to be converted from a free chlorine residual to a chloramines residual.

Please feel free to contact our office during regular business hours at 239-533-8845 if you have any questions.

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DO YOU HAVE A STUCK METER?

 

As your water meter ages, the register that measures your water usage can gradually slow down and, in some cases, it will stop recording usage. 

If your monthly bill shows no usage even though you have been utilizing the water, please call our Customer Service office.  By notifying us, you can avoid being backbilled for your prior unbilled water usage.

Enabled: True       Start: 04/01/14       End: 08/30/15